HOW DO WE WORK WITH PEOPLE IN TOURISM?

 

We believe that People are the most precious asset of any company. Without them, no business, no matter how digital it might be, will succeed. In an industry such as Tourism, this asset gains even a greater dimension as we this is for sure a People to People service.

In the same way that we intend to approach the Tourist market with a differentiating look and feel, we also want to work with People, with that same differentiation and authenticity.

We work and develop the Teams as well as each of its members, with new concepts and metrics that will allow us to increase their performances and their individual and group well-being.

 

GHI THOR | Gross Index Happiness in Tourism, Hotels and Restaurants

We work on Happiness as an economical data for analysis to increase the company's profitability and sustainability. Although still being a new approach on this industry, it is already proven in several studies, that a healthy business culture where workers feel valued, guarantees better operational and financial results.

Would you like to know the reality of your hotel? Probably you will be surprised to know that some workers do not know the purpose of your restaurant….  Or why a destination remains memorable for causing feelings of well-being.

Dare to question…. We will support you with the implementation of the plan, step by step. The results will soon come for sure.

 

LEADERS WITH A PURPOSE

What we say technical capabilities are easily learned and seized. But it will not be much use to have a team of the high professional level if other aptitudes such as empathy, resilience, adaptability, positive communication, or even a sense of belonging do not exist. All tourism companies work daily to attract customers and their loyalty; but their success will only prevail if authentic relationships are built between employees, the company, and their clients.

This authenticity, in turn, will only exist if the company genuinely cares about its teams and encourages the development of its technical and human capabilities. If it promotes their personal and professional growth.

What we will achieve together....

Working the culture of the company, through People.

Promoting a healthy corporate culture.

Designing annual L&D programs in different areas.

Working on each of the skills of individuals and teams (human skills).

We will work the purpose of the company, with the teams through the Golden Circle. Sense of belonging.

Developing specific programs for Leaders with a Purpose. (applied to all employees).

  

THOR ACADEMY | TRAINING

Learning must be a constant variable and must also be part of the individual's evolution in his personal and professional growth process. Each company, be it a hotel, a restaurant or any tourism unit has extremely specific characteristics that should be worked in a unique way according to the different groups and teams.

Our differentiation happens when we design training only for your company, for your reality, according to your budget and objectives.

Training in different areas of expertise, including on-the-job training

  On-line and on-site training with continuous follow-up.

Individual Coaching and Corporate Coaching.

All training courses always include a philosophy based on a sustainable business culture.

Training methodologies based on Canvas Business Model and Design Thinking.